Privacy policy

Privacy Policy – VelVit Nutrition

Last Updated: March 16, 2026


1. Introduction

Welcome to VelVit Nutrition ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website velvitnutrition.com and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.


2. Information We Collect

We collect information you provide directly to us, including:

Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

  • Credit/debit card details submitted through Shopify Payments. All payment transactions are encrypted and processed securely. We do not store full card numbers on our servers.

Order Information

  • Products purchased, order history, and transaction details

Account Information (if applicable)

  • If account creation is offered on our site, we may collect a username and password. Guest checkout is available and does not require account creation.

Communications

  • Messages, feedback, or inquiries you send us directly via email or contact forms

We also collect certain information automatically when you visit our site:

Device & Usage Data

  • IP address, browser type, and operating system
  • Pages viewed, time spent on site, and referring URLs
  • Essential cookies required for site functionality (see Section 5)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your questions, comments, and customer service requests
  • Send promotional communications (only with your consent — you may opt out at any time)
  • Improve our website, products, and overall customer experience
  • Detect and prevent fraud and unauthorized transactions
  • Comply with applicable legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

Service Providers & Partners We share necessary information with trusted manufacturing and fulfillment partners, payment processors, shipping carriers, and technology providers who assist us in operating our business. These parties are contractually obligated to keep your information confidential and to use it only to provide the services we have engaged them to perform.

Legal Requirements We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).

Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change.

Protection of Rights We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.


5. Cookies and Tracking Technologies

We use essential cookies and similar technologies to ensure our website functions properly. These include:

Essential Cookies Required for core site functionality, including maintaining your shopping cart, processing checkout, and keeping your session active. These cannot be disabled without affecting site performance.

Preference Cookies Used to remember your settings and preferences across visits.

We may in the future implement additional analytics or marketing tools. If and when we do, this policy will be updated accordingly, and you will be notified as required by applicable law.

You can control or disable non-essential cookies through your browser settings at any time.


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.


7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and transaction records are typically retained for a minimum of seven (7) years for legal and accounting purposes.


8. Security of Your Information

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Our website is hosted on Shopify, which maintains industry-standard security practices including SSL/TLS encryption. All payment data is processed through Shopify Payments, which is PCI-DSS compliant.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

General Rights (All Users)

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information (subject to legal retention obligations)
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting us directly

California Residents (CCPA) California residents have the right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to opt-out of the sale of personal information (we do not sell personal information); and the right to non-discrimination for exercising your privacy rights.

European Economic Area / UK Residents (GDPR) If you are located in the EEA or UK, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and the right to lodge a complaint with your local supervisory authority. Our legal bases for processing include contract performance, legitimate interests, legal obligation, and consent (where applicable).

To exercise any of these rights, please contact us at the details provided at the end of this policy.


10. Children's Privacy

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.


11. International Data Transfers

VelVit Nutrition is operated from Israel and works with fulfillment partners in the United States. If you are accessing our website from outside these jurisdictions, please be aware that your information may be transferred to and processed in countries whose data protection laws may differ from those of your home country. By using our website, you consent to such transfer and processing.


12. Shopify as Our E-Commerce Platform

Our store is built on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall. For more information on Shopify's privacy practices, please visit: https://www.shopify.com/legal/privacy


13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. If the changes are material, we will notify you by email or by placing a prominent notice on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.


14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

VelVit Nutrition Email: info@velvitnutrition.com Address: Montefiore 48, Tel Aviv, 6520119, Israel

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